Privacy Policy

1. Information We Collect

When you submit the contact form, we collect:

• Name
• Company name
• Work email address
• Message content
• The language version of the site used at submission
• Submission timestamp

2. How We Use Your Information

We use this information to respond to your inquiry, discuss potential engagements and service delivery, and comply with applicable legal obligations. We do not use it for marketing to third parties.

3. Legal Bases for Processing

For users in the EEA, UK, or similar jurisdictions: processing may rely on steps requested before entering a contract (responding to your business inquiry), legitimate interests in operating and securing the site and responding to inquiries, compliance with legal obligations, or consent where required. You may object to processing on the basis of legitimate interests.

4. Data Sharing and Processors

We do not sell your personal information. Inquiry data is stored in a PostgreSQL database hosted by Replit Inc. (USA). If email notification is configured, inquiry content may be forwarded via an SMTP email service. These providers act as our data processors and handle information only as necessary to provide their services.

5. International Transfers

Your information may be processed in Japan and in countries where our service providers operate, including the United States. Where applicable law requires appropriate safeguards for international transfers, we use recognized mechanisms and rely on our processors' compliance programs.

6. No Analytics or Advertising Trackers

This website currently does not use Google Analytics, advertising trackers, or tracking cookies. Language preferences are stored in your browser's local storage and are not transmitted to any third party.

7. Retention

We retain inquiry data for as long as necessary to respond and fulfill any applicable legal obligations. Data that is no longer needed is deleted.

8. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal information; object to processing; request data portability; withdraw consent; or lodge a complaint with a supervisory authority.

Contact us at info@socialdistance.jp to exercise any right. We will respond without undue delay. Additional operator information required by applicable law is available on request.

9. Changes

We may update this policy. We will notify you of material changes by posting the updated policy on this site.

10. Contact

Privacy inquiries: info@socialdistance.jp